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Terms & Conditions

Room Rates Conditions

  • Prices quoted in EURO, including VAT, and as per the booking conditions, can include Buffet Breakfast and/or city tax
  • Prices have been constructed in accordance with the law and follow the current legislative changes.
  • The room rates are confirmed, except prices change without prior notice.

Arrival

  • Check-in after 14:00 hours.
  • Early arrival only on request, upon availability

Departure

  • Check-out until 10:00
  • If late check-out is required Euro 40 EUR per room surcharge will be applied until 6pm, after 6pm full negotiated room rate will be charged

Parking

  • Prior reservation is required.
  • Bigger than 2 tones and cars with gas are not allowed
  • € 20 / night

Pets

  • Request in advance is necessary.
  • Only 1 pet (under 10 kg) per room
  • No pets in the Restaurant/Café/Wellness
  • € 10 / night

Reservation

  • Credit card required to guarantee reservation, unless a bank transfer is paid in advance.
  • To be made by writing or telephone.
  • Written confirmation is required for each booking, we send a confirmation to the guest.

Payment conditions

  • Online instant payment for a credit card for immediate payment after the successful transaction - this is if the card's validity and scope of coverage is beyond the control of means acceptance - OTP Bank charges the total amount for the accommodation to the cardholder's account. Charge in forints.
  • The online payment information needed to enter through the side of the OTP encryption of data communications and credit card you are redirected to the page of the Bank and payment directly to the Bank operated by the international credit card security rules and requirements of operating under the side and not on our side. Credit card, or behind the account details, number, expiration date does not get any form of possession, it cannot gain access.

Cancellation policy

  • Reservations must be cancelled at least 24 hours prior to arrival, to avoid cancellation fee, otherwise if canceled, 1 night of accommodation as penalty.
  • In specific agreements, special prices, if applicable, the agreement contained a specific condition of the cancellation.
  • Program packages, special offers, please check the cancellation policy described in conditions!

Child policy

All children are welcome.

  • Full fee-paying parents staying in one room, sharing double beds, children under 2 years free of charge.

Upon check-in Hotel requires guests to place a deposit for the room and for their eventual extras during their stay.

  • If the deposit is guaranteed by credit card then the entire stay’s room costs and 30 euros extra will be pre-blocked on the account (as „pre-authorisation”). If the room is pre-paid or will be paid by a third party a one time 30 euros deposit will be charged only. Hotel may contact the guests if the limit is exceeded during the stay. Upon checkout the pre-blocked sum will be used for payment. If the pre-blocked sum exceeds the payment Hotel releases the difference. Hotel cannot take responsibility for eventual late release by the bank.
  • If the deposit is guaranteed by cash payment the consumption will be deducted from this amount upon checkout.
  • Please note, the pre-authorisation is not a charge it is just a blocking of the sum in question until payment. Some banks communicate it as a payment in SMS by mistake.

For more information or to book please contact us:

  • Tel: +36 1 920 2100
  • Fax: +36 1 920 2100
  • E-mail: